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MAGAZINE
CUSTOMER
SERVICE CENTER
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 Parenting Checklists
Childcare/Daycare Interview
- What is the infant/toddler to staff ratio?
- How many children are enrolled and how many are you licensed to care for?
- Are there times of the year when the center is closed?
- What fees does the center charge for infants, toddlers, preschoolers, and school-aged children?
- Are there any additional costs (diapers, meals, transportation, etc.)?
- Is there a charge for days when your child is absent due to illness or holidays?
- Have all of the members of the staff had appropriate training in early childhood education?
- Have staff members had training in CPR, infant CPR, and first aid?
- Are staff members responsible for caring for the same children on an ongoing basis, to ensure continuity of care?
- Will any non-staff members have contact with your child (e.g. students, volunteers, etc.)?
- Have background checks been conducted on these individuals?
- What are the center’s behavior management policies?
- What are the center’s policies for handling accidents and other serious occurrences?
- What are the center’s policies regarding the administration of medications?
- What are the center’s policies regarding caring for sick children?
- Does the center have a policy of only releasing children to people whom the parents have authorized, in writing, to pick them up?
- How is the day structured?
- Are the meals varied, nutritious, and age-appropriate?
- Are parents encouraged to drop by the center at any time?
- What policies does the center have in place to encourage ongoing communication between parents and caregiver
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